Custom apparel is our passion. We love talking about it and connecting with our customers.

For quick answers, some of the most common questions we receive are addressed in our FAQ. We have also provided several department-specific email addresses to help you reach the staff member best equipped to assist you promptly.

General Questions and Information
Phone: 503.236.8400  
Fax: 503.236.8487  Toll Free: 844.271.9200
Business Hours:
Monday – Friday
8am – 5pm PST


Orders can be placed any time with our online ordering system. If you have a rush order, or otherwise would like our help with the design and ordering process, please write to:


Print Monster was created to give our customers as much independence as possible when designing and ordering custom garments. If you need us, though–we’re here. Our support staff is happy to provide guidance at any step of the process.


Shipping charges are not included in the price of an order on Print Monster. However, we never charge handling fees or a shipping markup. A UPS tracking number is provided for all orders placed online. If you have any shipping questions or concerns, reach out to our knowledgeable shipping specialists here:


Questions about bills and payments may be directed to: